DELIVERIES 
 

SHIPMENTS ARE CHARGED IN ADDITION TO THE PRICE OF THE PRODUCTS.  PLEASE INCLUDE YOUR ADDRESS AND ALL NECESSARY DETAILS IF YOU WOULD LIKE US TO INCLUDE A COURIER FEE IN YOUR ESTIMATE. ALTERNATIVELY YOU CAN COLLECT FROM OUR CAPE TOWN SHOWROOM.

WE USE A REPUTABLE COURIER COMPANY AND SUFFICIENT PACKAGING MATERIAL TO KEEP YOUR ORDER AS SAFE AS POSSIBLE WHILE IN TRANSIT, BUT WE CANNOT BE HELD RESPONSIBLE FOR ANY LOSS OR DAMAGE ONCE WE HAND YOUR ORDER OVER TO THE RELEVANT COURIER COMPANY OR PERSON COLLECTING. 

BOFRED WILL MANAGE THE DOOR-TO-DOOR OF YOUR PURCHASE UNTIL IT IS RECEIVED AT THE DELIVERY ADDRESS STATED.

 

INTERNATIONAL SHIPPING 

SHIPPING COSTS ARE CALCULATED ACCORDING TO THE SIZE AND WEIGHT OF EACH PRODUCT, AS WELL AS THE SHIPPING DESTINATION.


ORDERS ARE DISPATCHED WITHIN THREE TO FIVE WORKING DAYS OF RECEIPT OF FULL PAYMENT AND AFTER PRODUCT MANUFACTURING IS COMPLETED. 
WE WILL EMAIL YOU THE TRACKING NUMBER OF YOUR PARCEL AS SOON AS YOUR ITEM HAS BEEN DISPATCHED. 


PLEASE NOTE THAT YOU WILL BE RESPONSIBLE FOR ANY DUTIES AND CUSTOMS CHARGES THAT ARE INCURRED IN YOUR COUNTRY.  BOFRED WILL NOT BE LIABLE FOR ANY CUSTOMS OR IMPORT DUTIES.

WE RECOMMEND INCLUDING A PHONE NUMBER IN YOUR ACCOUNT DETAILS.  THAT WILL BE NOTED ON THE WAYBILL AND WILL GIVE THE AUTHORITIES IN YOUR COUNTRY OF RESIDENCE THE OPPORTUNITY TO GET IN TOUCH WITH YOU SWIFTLY.